FAQ

How do I place an order

​There are a number of different ways you can place your order;

Shipping

​We can only ship items within the UK. As we are a charity we do have to consider costs so we use second class post,  please allow 3 -5 business days for your items to arrive. 

Secure Ordering & Payment Options

Ordering online is secure but if you wish you can send a cheque payable to Shine West Bowling, and send to Shine West Bowling, St Stephen's Church Donisthorpe Street, West Bowling, Bradford, BD5 7BH.

Returns & Refunds

If you are not 100% satisfied with your purchase please email lou@shinewestbowling.org.uk.

You can return the products and get a full refund or exchange the product for another one up to 30 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt. We will issue a full refund for the returned items. Please allow 10 days from posting the item for us to process the refund and for it to appear in your account. Make sure you include your name and contact details so that we can process your return. Return address: Shine West Bowling, St Stephen's Church, Donisthorpe Street, BD5 7BH